Transform your marketing to boost revenue growth

Generate sales-ready leads, amplify multichannel engagement, and drive business impact with AI-powered marketing automation.

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Trusted by 72,000+ businesses worldwide

Attract, nurture, & convert with ease

Accelerate your sales pipeline and improve your marketing ROI.

Maximize reach with multichannel engagement

Be it email, SMS, WhatsApp, or social media — engage with customers on the channels they like. Create customized landing pages, web forms and intelligent chatbots to capture leads and accelerate sales.

Unlock powerful insights with first-party data

Get a unified view of customer interactions with your website, past campaigns, and sales teams. Use AI-driven lead scoring and predictive segmentation to run personalized campaigns that drive more opens, clicks, and conversions.

Improve efficiency with advanced automation

Craft campaigns effortlessly with your AI-assistant. Build always-on, multichannel journeys in minutes to nurture leads, recover abandoned carts, drive repeat purchases, and improve retention.

Capabilities

Everything you need to turn your business into a revenue magnet.

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Freddy AI for marketing

Launch personalized campaigns 10x faster with AI-powered insights and content.

Predictive segmentation

Identify the right audience for each campaign with custom segments.

Multichannel engagement

Reach customers on their favorite channels from a single platform.

Conversational marketing

Use AI-powered chatbots to intelligently and effortlessly capture leads and increase sales.

Real-time customer journeys

Create automated, personalized cross-channel journeys to effectively drive business outcomes.

Performance analytics & CRO

Analyze campaigns and website performance to optimize conversion rates.

Get started with frictionless migration and out-of-the-box integrations

Migrate contacts, campaigns, and historical data from your current Marketing Automation or CRM Platform with our dedicated onboarding team — Absolutely free of cost!

Integrate with any of 1000+ Apps in the Freshworks Marketplace to get started in minutes!

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Get sales and marketing on the same page

Bring everything together in one complete CRM solution with a single source of truth for each customer’s journey. Share context, customize communications, and drive revenue together.

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