Every event record carries at least a case number, an activity and a timestamp. From these records the process map, deviations, waiting times and bottlenecks are derived; the IEEE XES standard is used for event data.
How it affects your decision
Process mining answers the question «how does the process work» from records rather than interviews. In an ERP audit, or when setting the scope of an improvement, it shows with evidence where to focus; but the value of the results depends on the quality of the event logs.
Where you will meet it
Related terms
Source
IEEE Task Force on Process Mining — Process Mining Manifesto
What does this term mean in your project?
Talk to a consultant; let’s look at it together through your own processes.